A Quality Management System (QMS) process is an element of an organizational QMS. The ISO9001:2000 standard requires organizations seeking compliance or certification to define the processes which form the QMS and the sequence and interaction of these processes. 

Examples of such processes include:

  • order processes,
  • production plans,
  • product/ service/ process measurements to comply with specific requirements e.g. statistical process control and measurement systems analysis,
  • calibrations,
  • internal audits,
  • corrective actions,
  • preventive actions,
  • identification, labeling and control of non-conforming products to prevent its inadvertent use, delivery or processing,
  • purchasing and related processes such as supplier selection and monitoring

ISO9001 requires that the performance of these processes be measured, analyzed and continually improved, and the results of this form an input into the management review process.

Therefore BSMT Services is willing to help companies looking for certification at reasonable costs.

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